How Do I?
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Privacy Policy

Privacy Policy


The NFC Helps Me Limited  website  (the “Website”) and the How Do I? mobile application (the “App”) are owned and operated by NFC Helps Me Limited; a company registered in England and Wales with company number 10246822 and registered address of Swiss Cottage School Development & Research Centre, 80 Avenue Road, London, United Kingdom, NW8 6HX  (the “Company”, “us” or “we”).

The Company is committed to protecting and respecting your privacy. This policy (together with any documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

Information we may collect from you

We may collect information from you online in the following ways:

(a)  our use of Google Analytics cookies (please see below, under “Cookies”);

(b)  use of in accordance with our Cookies Policy;

(c)  your application for registration;

(d)  your download of the App;

(e)  your profile;

(f)    your request for information;

(g)  your contacting us with enquiries or other correspondence; and/or

(h)  your posting of comments on to the Website/App.

If you take one of the steps mentioned above, we may collect and process personal information about you such as:

(a)  your name, email address and other contact information;

(b)  information you enter onto the Website;

(c)  information stored on your mobile device;

(d)  records of your correspondence with us, if you have contacted us;

(e)  details of your visit to the Website or use of the App; and/or

(f)    other details relevant to your registration or profile.

Where we store your personal data

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by persons operating outside of the EEA who work for us. If we do send your personal data outside the EEA we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information.

Uses made of the information

We will process any of your personal data, in accordance with our obligations under applicable data protection laws and regulations, for the following reasons:

(a)  to provide you with the information you have requested;

(b)  to comply with applicable laws and regulations;

(c)  for administrative purposes;

(d)  to provide you with information about us and our activities and services;

(e)  to notify you about changes to our activities or service; and

(f)    to ensure that content from our Website/App is being presented in the most effective manner for you and your computer.

If, at any time you do not wish to receive further information about us and our services, please contact us at   

Disclosure of your information

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal date in order to comply with any legal obligation, or in order to enforce or apply any agreements; or to protect the rights, property or safety of the Company, or others. This includes exchanging information with other companies and organisations for the purposes of anti-money laundering legislation and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at

The Website and/or the App may, from time to time, contain links to third party websites (such as partners and affiliates). Also, you may download the App from a third party appstore website.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our user’s browsing actions and patterns, and does not identify any individual.


Our Website and App use cookies to distinguish you from other users of our Website or App. This helps us to provide you with a good experience when browsing our Website or using our App and allows us improve both.

Please see our Cookies Policy for more information.

Changes to the Privacy Policy

This privacy policy was last updated on 14 November 2016. We reserve the right to vary this privacy policy from time to time. Such variations become effective on posting on this Website. Your subsequent use of the Website or the App or submission of personal information to the Company will be deemed to signify your acceptance to the variations.