How Do I?: Mobile Video App for Learning and Development
tap into your team's true potential

The How Do I? Blog

The How Do I? Blog

#TakeFiveWith Lucy Ruck

Take Five With Lucy Ruck - Pictured is a close up photo of Lucy smiling into the camera

Take Five With Lucy Ruck - Pictured is a close up photo of Lucy smiling into the camera

Could you tell us about yourself and your job role? And one hobby/fun fact?

I am a right leg below knee amputee, after being hit by a train going 65 mph in 1993. This has lead me to my role at Business Disability Forum (BDF) as Taskforce Manager. I manage the Technology Taskforce, Customer Taskforce and a Northern England network. We make it easier and more rewarding to do business with and employ disabled people.

I did a salsa for my first dance at my wedding (and am a better dancer than my husband).


What is a typical day like for you?

I tend to spend quite a bit of time at the computer, responding to emails, attending meetings and generally keeping in touch with my Taskforces and networks. Most weeks I travel down to London (I live in the North of England) to meet up with my numerous contacts, as sometimes there is no substitute for a face to face catch up.


Could you tell us how you got into your role?

My previous roles had nothing to do with disability, but were more tech/customer/translation focused. Finding this role at the BDF was a perfect fit for me and bought together a range of my skills set. It was great to marry this together with a wider vision of improving the lives of people with disabilities.


What motivates you to do a good job?

I am very conscientious and always like to do a good job - I am also my best and worst critic of the work I do! But knowing the difference we can make to people with disabilities makes all the difference.


How do you learn at work?

Every day is a learning curve, and no two days are the same. We can always learn from the organisations and people that we work with and share that best practice with others.


What are your aims for the next year? For example, if you work in accessibility do you have any plans to help make workplaces more inclusive? If you work in Learning and Development how are you going to promote workplace learning?

At the time of writing we are celebrating 10 years of the Technology Taskforce and we constantly want to do more to promote the free resources we have developed. We have some great tools, like our Accessibility Maturity Model (AMM) and it would be great to reach a wider audience and share our knowledge and best practice.


Business Disability Forum Website:

Business Disability Forum Twitter Account: @DisabilitySmart


Would you like to share your story or raise awareness about the work you’re doing? Do you know someone in the tech, design, accessibility, inclusion or learning and development sector who would like to tell their story in the #TakeFiveWith series? Contact Zeinab at