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The How Do I? Blog

The How Do I? Blog

#TakeFiveWith Ishan Vats Jha

Take Five With Ishan Vats Jha - pictured is a closeup shot of Ishan smiling into the camera, as he stands in front of an array of buildings.

Take Five With Ishan Vats Jha - pictured is a closeup shot of Ishan smiling into the camera, as he stands in front of an array of buildings.

Could you tell us about yourself and your job role? And one hobby/fun fact?

I am an optimistic wanderer who learned service design to get lost in the right direction.

I am a design strategist, seeking to solve problems by combining my knowledge and experience as a service designer, entrepreneur, and engineer.

Fun fact: I love cricket so when I am beaten in business and lacking behind, I imagine myself batting, as in the sport, and that is how I start finding solutions to challenging situations.


What is a typical day like for you?

When I open my eyes, I look forward to each day with anticipation and zeal. To achieve the high standards set by myself, I give priority to nourishing my mind and body. So, I try to work out and meditate every day.

To maintain my imagination, I read different and diverse content in the form of books or articles.

I don't have to think twice before opening the cricket app and follow the sport at least once a day.

All these things help me to solve problems at work with creativity and confidence.


Could you tell us how you got into your role?

I think I just wandered a lot but chose the right direction.

I created my startup, VIP World, because of my degenerative eye condition. Luckily I found a preventive solution but for a period of time, I felt what it means to lose your eyesight. My past experiences as a startup founder and service designer empowered me to develop VIP World.

VIP world is a service that makes digital platforms such as websites and apps of companies inclusive for the visually impaired by co-designing with the VIP world community in the UK.


What motivates you to do a good job?

As per research and findings, presently we have 12 years to correct the damage we have done to the environment. There will not be a way to come back if we do not correct ourselves. There are around 300 million visually impaired people around the world. I hope to generate awareness among them but first I have to win them over.


How do you learn at work?

I have taken the agile approach to life and learning by doing.

With respect to VIP World, I figured that every visually impaired person brings their own set of visual challenges and each of them keeps learning in their own way. So I started making a journal on each of the visually impaired people I interact with. I have been volunteering with a charity called Blind Aid, teaching visually impaired people to use assistive technology.

In general, as a service designer, I learn at work by working on diverse projects and solving challenging problems.


What are your aims for the next year? For example, if you work in accessibility do you have any plans to help make workplaces more inclusive? If you work in Learning and Development how are you going to promote workplace learning?

I am in the process of clearing paperwork for the company, and will start testing websites for accessibility. I want to share the importance of inclusive design and find insights for clients.

I would like to make the clients realise that the efficient and effective way to be inclusive to visually impaired people is by co-designing with the visually impaired from the beginning.


VIP world website:

Ishan’s Twitter Account: @IshanVJha


Would you like to share your story or raise awareness about the work you’re doing? Do you know someone in the tech, design, accessibility, inclusion or learning and development sector who would like to tell their story in the #TakeFiveWith series? Contact Zeinab at